CBS

Pricing

€199 a month. Everything you need to grow your chauffeur or transfer business.

The base covers what it takes to win a booking and get it driven: work from every channel, dispatch, drivers, the mobile apps, the live map and your own booking page. Modules are the extras we run on your behalf, like passenger chat, phone lines and OTA connections. Most fleets never need one.

Start here

Dispatch

Everything a fleet needs to run the day, and to take bookings online.

€199/mo

Book a 20-minute demo

€199 across 200 bookings a month is about one euro a booking. The question isn't whether €199 is a lot, it's whether a euro a booking is.

Dispatch on its own pays for itself somewhere between 20 and 40 bookings a month, depending on what you mark up. With your booking page taking direct work, fewer.

See what changes with CBS Dispatch →

What's in it

  • Unlimited vehicles, bookings and drivers
  • Your own online booking page: instant prices, card payment, and a page the passenger can follow the car on
  • Booking emails read for you and turned into jobs, set up per sender
  • Dispatch panel: every job, every driver, one screen
  • Live map of your whole fleet
  • Driver app for iOS and Android
  • Driver scoring, and an assign list you can sort by it
  • Quick assign, with conflict detection
  • Assignment rules that place the routine jobs for you, switched on for higher-volume accounts
  • Send a job to a partner company when you can't cover it
  • Manual and phone booking entry
  • Drivers, vehicles, availability, prices, routes and vehicle types
  • Reporting on jobs, drivers and revenue

Unlimited drivers on every plan, including the free one. We do not charge per driver, and every driver you add makes the network more useful to everyone on it.

Modules

Advanced features for fleets running at volume, usually somewhere above a hundred bookings a day. Each one either takes cost out of the operation or takes work off your desk, and below that volume most fleets never add one. We'll tell you when one starts to make sense for the way you work.

A fifteen-car fleet that adds passenger chat pays €298/mo a month, plus €50 once to get set up.

Passenger support

+€99/mo

Live chat, automatic booking links, reminders and driver-arrived messages. Plus an alert to whoever is on duty when a passenger has been left waiting for a reply.

See passenger support

Phone system

+€149/mo plus usage

Inbound menu, calling from the browser, recordings and a searchable call log against the booking.

See booking channels

OTA connections

+€249/mo/each

Booking.com and Trip.com, fully two-way: jobs in, drivers and live status back out. We're listed by Booking.com as a connected dispatch system.

See OTA connections

Extra locations

+€199/mo/each

A second city or a second brand, with its own prices, regions and team, reported together or separately.

See CBS Dispatch

Subcontractor network

+€199/mo

Sending a job out is already in the base. This is the layer on top: what you paid each partner, your margin on their jobs, whether they turned up, and a rating that follows them.

See subcontractor dispatch

Margin intelligence

+€249/mo

What competitors charge on your routes, what each route actually costs you based on what you have paid before, and the profit on every booking.

See reporting

Your own driver app

from €400/mo

Your name and icon on the App Store and Google Play. Your drivers install your app, not ours.

Passenger cover, around the clock

from €0.55 per booking covered

Our operators answer your passengers in chat, in your name, on the nights and weekends you can't staff. Chat rather than a phone line, so it covers more languages than a local desk can. We agree the hours and the cover with you before it starts.

See support desk

Paying annually

Pay for ten months and get twelve, on the base and on every module. Cancel any time still means what it says: if you have paid for the year and you leave, we send back the months you haven't used. Two months free isn't a rope to tie you with.

One-off services

Migrating from another system

from €900

Standard setup is the €50 above. This is for bringing years of prices, routes, drivers and booking history across from a system you're leaving.

Booking website build

from €1800

The booking page itself is included in the base. This is us building you a new site around it, or fitting it into the one you already have.

See booking website

A connection we don't have yet

from €8000

A new OTA or a corporate client's system. We have built these in production twice.

See connected channels

Questions about the price

Is it really flat? What if we have a busy summer?+

Flat. Unlimited bookings and unlimited vehicles on every plan. A good August costs you nothing extra, which is rather the point.

Is there a setup fee?+

€50, once, on the €199 plan. It covers getting your vehicles, drivers and prices into the system in your first week. The free Partner tier has no setup fee. If you need an integration built, that's quoted separately.

What if we add cars?+

Nothing changes. We don't charge per vehicle, so the twenty-fifth car costs the same as the fifth.

Do you take a percentage of our fares?+

Never. A flat monthly price and nothing else. We're not an aggregator and we don't want a cut of your work.

Are we tied in?+

No. Cancel any time, on any plan. There's no contract and no minimum term. If it's not working for you we'd rather know than hold you to it.

Can we drop a module later?+

Yes. Tell us before the month ends and it comes off the next invoice. Modules are independent, and nothing is bundled to force an upgrade.

What is actually free?+

The Partner tier. The full dispatch system, the driver app and the live map, free for every booking you receive from the network. No limit on those, and no commission on any of it. Unlimited drivers. You also get 20 of your own bookings a month.

What happens if I go over 20 of my own bookings?+

Nothing breaks and nothing is charged automatically. We talk to you about moving to the €199 plan. Work you received from the network never counts towards it, however much of it you take.

Which currency do you bill in?+

Euro. Your own bookings can be priced and reported in whatever currency you work in.

If I pay for a year and then cancel, do I lose the rest?+

No. We refund the whole months you haven't used. Paying annually is meant to be cheaper, not to be a way of keeping you. A discount that only works because leaving is expensive is a contract term pretending to be a saving.

There's also a free plan

It isn't a smaller version of this one. Partner is for carrying work that other operators send you, rather than running your own bookings: unlimited network jobs, no commission, and no card to enter. If you're driving one or two cars yourself, start there instead of here.

See how the network works

Not sure where to start?

Tell us how many cars you run and how the work reaches you. We'll say which modules you actually need, and which ones you don't.

Book a 20-minute demo

Tell us about your fleet

We read every one of these and come back within one working day. The questions are the ones we would ask on the call anyway.

About your fleet

Step 1 of 2

Roughly is fine. It tells us which plan is worth talking about.

What are you trying to improve?

Tick everything that applies. It decides what we show you.